The atmosphere at the University of Birmingham on Thursday, 2nd October, was one of pride and celebration, as healthcare leaders, innovators, and patient experience champions gathered for the 2025 Picker Experience Network Awards (PEN Awards). The venue brimmed with conversation, as health and social care colleagues from across the UK and around the world came together to celebrate the very best in patient experience.
Against this backdrop of inspiration, the Southern Health and Social Care Trust with their project ‘Seasons of Life’ was announced as the overall winner of the 2025 Picker Experience Network Awards.
The Picker Experience Network Awards recognise outstanding excellence in patient experience. They celebrate projects, teams, individuals, and initiatives that have made exceptional contributions to care, engagement, service delivery, and wellbeing from the perspective of patients, carers, families, and staff.
Ruth Evans, Founder and former Managing Director of PEN, said:
“Congratulations to Southern Health and Social Care Trust on this fantastic achievement. The Awards are always a special occasion and today highlighted exactly why they matter. They demonstrate what is possible when care is centred around people – their needs, their voices, and their preferences. Since Picker acquired PEN, we’ve been committed to growing this platform so that person centred care can be celebrated and shared globally. This year’s winner inspired us all.”
| OVERALL WINNER 2025 | |
| Southern Health & Social Care Trust, HSCNI | Seasons of Life |
The Picker Experience Network Awards are the first and only awards programme to recognise best practice in patient experience across all facets of health and social care in the UK and beyond.